HOTEL FAQ

We accept several payment methods to make your stay easier: Visa, Mastercard, American Express, cash, and bank transfer. Alipay and WeChat Pay are also accepted on-site.

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Modification and cancellation policies depend on the rate selected at the time of booking. Some offers are flexible and allow for changes or cancellations at no extra cost, while others, which are more competitively priced, may be non-refundable. We recommend checking the specific terms and conditions when you book.

We offer special deals for direct bookings on our <a href="/offres-speciales">Special Offers</a> page. These offers vary based on the season and availability, so be sure to check our website to take advantage of the best current rates and promotions.

Check-in is available from 3:00 PM, and check-out must be completed by 12:00 PM. These times allow us to ensure our rooms are perfectly prepared for every guest.

Yes, you can request an early check-in or late check-out, subject to availability. This service may incur additional fees: early check-in from 12:00 PM for €50, and late check-out until 2:00 PM for €50. We recommend requesting this from the front desk prior to your stay.

Yes, we provide a complimentary luggage storage service. You are welcome to drop off your bags before check-in or after check-out, allowing you to make the most of your day hassle-free. Available 24/7.

Yes, all our rooms are equipped with air conditioning, free Wi-Fi, and blackout curtains.

Yes, our Superior Rooms with Balcony feature a balcony overlooking either the street or the inner courtyard. If you would like a balcony, please be sure to book the Superior Room with Balcony category.

Yes, we have two rooms accessible to guests with reduced mobility: one Deluxe and one Prestige.

Breakfast inclusion depends on the rate selected at the time of booking. For added flexibility, you can also add it upon arrival or at any point during your stay with our continental option for €9 (bread, pastries, coffee, and juice).

No, we do not have family rooms that can accommodate more than two people in a single room. However, we do offer connecting rooms, which are ideal for families who wish to stay close to one another. We can also provide a baby cot free of charge, upon request and subject to availability.

Although we offer connecting rooms, we do not have a room category specifically designed for families.

Yes, we do have connecting rooms: our two Superior Rooms with Balcony can be connected.

Yes, some of our rooms can be set up with two separate beds upon request. We recommend letting the front desk know before your arrival to ensure this configuration.

A baby cot is available free of charge for children up to 3 years old. It can be set up in Deluxe and Prestige room categories upon prior request to the reception.

Yes, all our rooms are equipped with a kettle and a Nespresso coffee machine.

Cancellation and modification policies vary depending on the rate selected at the time of booking. We offer different rate types: our flexible rate, which includes free cancellation up to two days before arrival, and our non-refundable rate, for which bookings cannot be modified or refunded and the full amount is due. We recommend checking the terms carefully when booking to choose the option that best suits your stay.

Yes, we welcome dogs under 15 kg. Please note that a supplement of €25 per night applies. Assistance dogs are welcome at no extra charge.

A tourist tax is applied in accordance with current regulations in Paris.

The hotel enjoys a prime location in the heart of the Châtelet-Les Halles district, close to iconic Parisian landmarks such as the Centre Pompidou, the Louvre, Notre-Dame Cathedral, Sainte-Chapelle, the Palais Royal, the Tuileries Garden, the Musée d’Orsay, the Opéra Garnier, and the Bourse de Commerce. These must-see sites are within walking distance, allowing you to fully experience Paris's rich historical and cultural heritage. A wide array of shops, galleries, cafés, and restaurants can also be found just a few minutes away on foot.

The hotel is located at 86 Rue Saint-Denis, 75001 Paris. Easily accessible by public transport (RER, metro lines), it is the perfect starting point for exploring Paris, whether you are arriving by train or plane.

The hotel does not have a private car park. However, there is a public car park located right nearby: the Boulevard Sébastopol car park, which is perfect for easy parking during your stay in Paris.

The establishment enjoys a central location that is easily accessible from Paris's main arrival points. It is located just a 3-minute walk from Châtelet–Les Halles, 7 minutes by RER from Gare de Lyon and Gare du Nord, 10 minutes by metro from Gare de l’Est, and approximately 16 km from Paris-Orly Airport and 22 km from Paris-Charles de Gaulle Airport. This location offers quick and convenient access from across the entire Paris region.

L’hôtel est facilement accessible en transports en commun. Il se trouve à environ 3 minutes à pied de la station Étienne Marcel (ligne 4) et de Châtelet–Les Halles, desservie par les RER A, B et D ainsi que plusieurs lignes de métro. De nombreuses lignes de bus (29, 38, 47, 67, 69, 74, 75 et 85) s’arrêtent également à proximité, tout comme les lignes de nuit Noctilien N13, N14, N15 et N16. Cette desserte offre un accès rapide aux principaux quartiers et sites de la capitale.

Just a few minutes' walk from the hotel, we recommend:

• Petit Bao (3 minutes): a modern spot serving excellent bao and contemporary Chinese cuisine.
• Au Pied de Cochon (6 minutes): a Parisian institution renowned for its traditional French cuisine and iconic specialties.
• Bistrot des Halles (6 minutes): a friendly bistro offering authentic French dishes in a warm atmosphere.
• Chez Denise (8 minutes): a must-visit spot to discover generous, classic Parisian French cuisine.

If you would also like to grab a drink, we suggest Experimental Cocktail Club (8 minutes), known for its creative cocktails, or Le Blainville (5 minutes), a friendly neighborhood bar.

For a coffee break, Partisan (6 minutes) is an excellent place to enjoy specialty coffee.

Yes, our front desk can arrange a taxi or private transfer to suit your needs.

Yes, the hotel has a bar that is open to guests 24 hours a day, and to the public from 7 a.m. to 10 p.m. 

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Yes, we offer gluten-free options for breakfast. We recommend letting us know when you book or at the latest upon your arrival to ensure they are available. 

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Le Dandy offers a full range of services for a comfortable stay in the heart of Paris: 

• 24-hour front desk
• Air conditioning
• Free Wi-Fi
• 24-hour luggage storage 
• Concierge service
• Bar / Piano Bar
• Wellness area (massage, sauna & hot tub) 
• Accessible to guests with reduced mobility

Yes, airport transfer services to and from Paris airports can be arranged upon request. Please feel free to contact the front desk before your stay to organize your travel with complete peace of mind.

Yes, the piano bar is available for private events. For all booking inquiries or further information, please contact the hotel. Our team would be happy to review your request.

Yes, the piano is available for hotel guests to use. We simply ask that you be mindful of other guests and the atmosphere of the space.

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Our wellness areas are open to non-guests from 10:00 AM to 10:00 PM, featuring saunas, a massage room, and a hot tub.

Yes, you can certainly book your slot in advance. Please contact the front desk to arrange your visit at a time that works for you.

Sauna access is available for €15 per hour, while jacuzzi access is €50 per hour.

Massage rates vary depending on the service chosen (solo or duo), the duration of the treatment, and the type of massage selected.

Yes, we offer several types of massages tailored to your preferences and needs. You can find full details of our services on our Wellness Area page.

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No, the hotel does not provide or sell swimsuits. We recommend that you bring your own before you arrive. If you have forgotten your swimsuit, you will find the shopping center Westfield Forum des Halles, located just a two-minute walk from the hotel. You will find several stores there that sell swimsuits.

Yes, towels are available upon request as part of our eco-friendly commitment to reducing waste.

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Slippers are automatically provided with your booking, and bathrobes are available upon request. For external guests, slippers and bathrobes are also provided when booking access to the wellness area.

For non-hotel guests, personal belongings may be left at reception. Hotel guests are invited to change in their rooms before heading to the area. 

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The wellness area features a sauna on the 1st floor (maximum capacity: 4 people), an accessible sauna for guests with reduced mobility on the 2nd floor (maximum capacity: 6 people), a hot tub, and a massage room on the 1^st floor.

Yes, drinks are permitted in the restaurant, lobby, and hot tub areas. However, for safety reasons, please do not bring any glass containers. 

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Yes, minors are welcome, provided they are accompanied by and under the supervision of an adult.

For everyone's safety and comfort, children must never be left unattended.

Glass objects are prohibited in the wellness area.

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